Terms & Conditions

Welcome to the Lemega Audio website. These Terms and Conditions (“Terms”) set out the rules for using our website and, where applicable, purchasing products directly from us. By accessing this site or placing an order, you agree to these Terms.

1. About Us

The website is operated by Lemega Audio (“we”, “us”, “our”).

2. Website Use

  • You may use this site for lawful purposes only.

  • You must not misuse the website (e.g. by introducing viruses or malicious code).

  • All intellectual property (logos, designs, images, product descriptions) remain the property of Lemega Audio or our licensors. You may not copy or reproduce content without permission.

3. Products & Availability

  • Product information is provided for reference and may be updated from time to time.

  • Images are for illustration purposes; actual products may vary slightly.

  • While our site may display “Available on Amazon” or other retailer links, any purchases made through third-party platforms will be subject to their terms and conditions.

4. Ordering Through This Website

  • To place an order, select your chosen product(s) and follow the checkout process.

  • You are responsible for ensuring that your details are correct when placing an order.

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

5. Prices & Payment

  • Prices are displayed in GBP and include VAT (unless stated otherwise).

  • Payment methods accepted will be shown at checkout.

  • If your payment cannot be authorised, we may cancel your order.

6. Delivery

  • Delivery options, costs, and timescales will be shown at checkout.

  • Delivery dates are estimates and not guaranteed.

  • Responsibility for the goods passes to you once delivered.

7. Returns & Refunds

  • You have a statutory right to cancel orders within 14 days of receipt (cooling-off period).

  • Products must be returned unused and in their original packaging.

  • Certain products (e.g. digital downloads, personalised goods) may not be returnable.

  • Full details are set out in our Returns Policy page.

8. Warranty

  • All Lemega products come with a standard 12-month warranty.

  • Customers may register products for extended warranty via our Warranty Registration page.

  • The warranty covers defects in materials and workmanship, not damage caused by misuse or unauthorised repair.

9. Limitation of Liability

  • To the fullest extent permitted by law, Lemega Audio is not liable for indirect, incidental, or consequential damages.

  • Nothing in these Terms excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

10. Privacy & Cookies

Your use of this site is also governed by our Privacy Policy and Cookie Policy.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.

12. Changes to Terms

We may update these Terms from time to time. The updated version will always be posted on this page.